Scalable Pricing

• Basic page branding
• Email notifications
• RSS notifications
• Subscriber admin reporting
• Basic incident management
• Chat and email support 9am - 5pm EST

All of Starter plus:

• SMS text message notifications
• Traffic admin reporting
• API access
• Incident Report History
• SLA 99.90%

All of SMB plus:

• Full page and email branding
• Page level and per incident subscriptions
• Google Calendar notifications
• Component level subscriptions
• Metric collection and reporting
• CName
• Root cause analysis
• Recurring incidents
• Custom Incident fields
• Pre-made incident content library
• Scheduled maintenance
• Advanced security and access
• Employee/Admin SSO
• Two Factor Authentication SMS
• Custom Password Management
• Social Media (FB, Twitter) reporting

All of Corporate plus:

• Custom SMTP email services
• SLA widget and page
• End-user incident reporting
• Notifications admin reporting
• SLA calculations and reporting
• Delivery Audits
• 99.95% SLA
• Custom EULA
• Custom SLA
• Support 24/7 Emergency Phone Support
• Dedicated Account Management Team

• Basic page branding
• Email notifications
• RSS notifications
• Subscriber admin reporting
• Basic Incident Management
• Chat and email support 9am - 5pm EST

All of Starter plus:

• SMS text messages notifications
• Traffic admin reporting
• IP Whitelisting
• Subscriber SSO
• API Access
• Incident History Report
• Teams
• Incident team collaboration
• SLA 99.90%

All of SMB plus:

• Full page and email branding
• Component level subscriptions
• Google calendar notifcations
• Social Media (FB, Twitter) notifications
• Webhook notifications
• Slack notifications
• Teams notifications
• Webex notifications
• Individual subscriber webhook
• 10 audience groups
• Root cause analysis
• Recurring incidents
• Custom Incident fields
• Pre-made incident content library
• Scheduled maintenance
• Advanced security and access
• Employee/Admin SSO
• Two Factor Authentication SMS
• Custom Password Management
• Team scheduling and shifts
• Incident task management
• Incident KPIs

All of Corporate plus:

• Custom SMTP email services
• Metric collection and reporting
• CName
• SLA widget and page
• End-user incident reporting
• 100 audience groups
• Unlimited ‘view only’ users $10,000 /yr
• SLA calculations and reporting
• Delivery Audits
• Advanced Beacon rules and workflow
• Escalation policies
• Beacon analysis
• Team Analytics & Performance
• SLA 99.95%
• Custom EULA
• Custom SLA
• Support 24/7 Emergency Phone Support
• Dedicated Account Management Team

• Basic incident management
• Chat and email support 9am-5pm EST

All of Starter plus:

• API Access
• Incident History Report
• Teams
• Incident Team collaboration
• SLA 99.90%

All of SMB plus:

• Root cause analysis
• Recurring incidents
• Custom field incidents
• Pre-made incident library
• Scheduled maintenance
• Advanced security and access
• Employee/Admin SSO
• Two Factor Authentication SMS
• Custom Password Management
• API Access
• Team scheduling and shifts
• Incident task management
• Incident KPIs

All of Corporate plus:

• SLA Calculations and reporting
• Delivery Audits
• Advanced Beacon rules and workflow
• Escalation policies
• Beacon Analysis
• Team Analytics & Performance
• SLA 99.95%
• Custom EULA
• Custom SLA
• Support 24/7 Emergency Phone Support
• Dedicated Account Management Team